Technical Customer Consultant
YouSee, Feb 2019 – now
YouSee is one of the major suppliers of broadband, TV, phone subscriptions in Denmark. YouSee offers complete family and business solutions to fit any need. At YouSee, I provide technical support and customer service to private customers nationwide in both Danish and English. It is my finest task to ensure that customers get the highest level of service and support regardless of the issue.
Ørsted, Sep 2018 – Jan 2019
An electricity and gas provider for homes in Denmark. As a customer consultant, I managed all written communication with customers in regard to their electricity contracts and serviced all types of customer groups in both Danish and English.
Vemco Group A/S, Aug 2017 – Jan 2018
A company developing and selling sensors to register and gather statistics on the number of customers/guests on a specific location, store or entry. I was responsible for arranging the large retail conference in France. I developed brochures, business cards, candy and other merchandise for the company. I wrote articles for newspapers, press releases and posts for social media. I supported and maintained the website created in WordPress and assisted in a large number of translations for all kinds of business texts.
AUTOproff A/S, Jan 2017 – Juli 2017
An online car auction portal for professional car dealers in Denmark, Germany and the Netherlands. I created a communications map of all automated communication within a transaction, then corrected the texts and made it more precise and user-friendly both in the automated emails but also on the digital web platform. I was responsible for the company website developed in WordPress and translating content to English and German. I developed brochures, stickers, banners, roll-ups and business cards in cooperation with the advertising agency. I assisted in planning events and conventions and coordinated all content on social media.
Skodborg idrætsforening, 2017
A local sports club wanted my assistance in creating a completely new website with the integration of Facebook feed and of their external membership software. I set up their web host and had WordPress installed for they so that they would be able to maintain the site themselves.
Skodborg Lokalråd, Feb 2015 – Nov 2017
During my studies, I assisted in maintaining a town website for Skodborg. The local activity board was eager to have their town information gathered in one location online where all the townsfolk and tourists could find what they needed. This included restaurants, sport clubs, institutions, companies, church and general activities for the public. My task was to clean up on the website, gather all information from the community, and submit it to the WordPress website.
Marketing & Communications employee
E-commerce Hero, Oct 2016 – Jan 2017
Few months after my education I joined a marketing project team called E-commerce Hero. Together with three other newly educated marketing specialists, I finished various projects outsourced from companies. Projects such as creating websites, webshops, developing graphics and SEO.
Kindergarden teacher assistent
Vestervang Børnehave, 6650 Brørup, 2013
Elder Care Helper
Kærdalen, 6600 Vejen, 2011-2012
Norfolier A/S, 6600 Vejen, 2007-2011
Cowboyland Jeans Store, 6000 Kolding, 2004-2006
Bachelor Degree in International Business Communication, English, IT & Web communication
University of Southern Denmark, 6000 Kolding, 2013 – 2016
Sales Assistant with a degree in textile
International Business College, 6000 Kolding, 2006
HHX (The Higher Commercial Examination Programme)
VBC Vejen Business College, 6600 Vejen, 2004
Basic Office Administration
German level B
Tietgen School, 2013
Proper move and relocation of elderly
Distribute subscribed medicine to patients
Chemistry Level C
Kolding HF & VUC, 2011
- Adobe Photoshop
- Adobe Indesign
- Adobe XD
- Adobe Illustrator
- Adobe Premiere Pro
- Image Ready
- Google Adwords
- Google Business
- Google Webmasters tools
- Google Docs